Gambling should be fun. When it stops being fun, 79ee has the tools and support to help you get back in control — no judgment, no hassle, in Portuguese.
Six features that put you in control of your 79ee experience
Set a daily, weekly, or monthly cap on your deposits. 79ee automatically blocks any deposit that exceeds the limit you set. To raise the limit, a 24-hour reflection period is required.
Set the maximum amount you're willing to lose in a day, a week, or a month. Once you hit that limit, new bets are automatically blocked until the next period begins — no exceptions, no need to contact support.
Set alerts that appear on screen when you reach your chosen play time. You can also set a session limit that automatically ends your session after a set period, enforcing a healthy break.
Pause your account for as long as you need: 24 hours, 7 days, 30 days, 6 months, 1 year, or permanent closure. Suspension is immediate, hassle-free, and no reason is required. During self-exclusion, opening a new account is not permitted.
Rather play without receiving bonus offers? You can turn off all promotional and bonus communications at any time in your account settings. This removes one of the main triggers for problem gambling.
Our Brazilian team is available via live chat 24 hours a day, 7 days a week, to discuss any concerns about your gambling behavior — discreetly, respectfully, and without judgment.
It's simple, fast, and you don't need to talk to anyone
Open 79ee on your phone or computer and log in to your account as usual.
Click your profile icon (top right corner) and select "Settings" from the menu that appears.
Within settings, find the "Responsible Gambling" section. All limits and tools are grouped there.
Set the amounts and timeframes that work for you. Everything takes effect immediately after confirmation.
If you need help or want to talk through which tool best fits your situation, live chat is available 24/7.
Important information about deposit limits: When you set a deposit limit on 79ee, it takes effect immediately. Reductions apply right away. Increases only go through after a 24-hour cooling-off period — this is intentional, to protect you from impulsive decisions.
Limits and self-exclusion take effect the moment you confirm them, with no delay.
During self-exclusion, it is not possible to create a new 79ee account using the same CPF.
No notifications are sent to third parties. Your settings are private.
Temporary limits can be adjusted. Permanent exclusions are irreversible for your protection.
Most people play on 79ee for entertainment — slots, a bet on the Brasileirão, a poker game with friends. But problem gambling is a reality that can affect anyone, regardless of income, education, or how often they play. Knowing the signs is the first step.
You spend more time or money gambling than you originally planned.
Feels irritable, anxious, or restless when trying to cut back or stop gambling.
Continues betting in an attempt to win back previously lost money ("chasing losses").
Hides from family or friends how much time and money you spend on betting.
Uses money set aside for essential bills (rent, food, transportation) to make deposits.
Constantly thinks about betting — planning the next wager, replaying past results, calculating odds.
Feels the need to bet increasingly larger amounts to get the same thrill.
Gambling is affecting your work, relationships, or mental health.
Answer the questions below honestly. There are no right or wrong answers — it is simply a way to get a clearer picture of your relationship with gambling.
This assessment is for guidance only and is not a substitute for professional advice. If you're concerned about your gambling behavior, reach out to our team via live chat or visit the support resources listed on this page.
How we approach our responsibility to Brazilian players
At 79ee, we believe that entertainment and responsibility are not opposing concepts — they are inseparable. A betting platform that ignores its users' well-being is not building anything of value; it is simply exploiting vulnerabilities. That is not the company we want to be, and not the experience we want to offer Brazilian players.
Responsible gambling at 79ee is not a set of legal disclaimers tucked into the site footer just to check a box. It's an active policy that shapes every product decision we make. From the way we display odds to the design of session notifications, every detail has been crafted so you can enjoy playing — and so control is always in your hands.
Brazil has a deep connection with betting and sports entertainment. Football is a national passion, and watching a Brasileirão Série A match with a wager on the game is something many Brazilians enjoy week in, week out. Similarly, slots, Live Casino, poker, and crash games have grown significantly in popularity across the country. That is natural and positive — as long as it happens within healthy limits.
The problem starts when gambling stops being entertainment and becomes a way to escape problems, a desperate attempt to chase losses, or a compulsion that takes a toll on finances and relationships. The 79ee knows this can happen to anyone, regardless of income or how long they have been playing. That is why we invest in real prevention tools and a team trained to identify and support players who may be at risk.
One of our most important policies is proactive behavior monitoring. Our compliance team analyzes patterns that may indicate problem gambling — such as sudden increases in deposits, frequent attempts to work around established limits, or extended loss-chasing sessions. When these patterns are identified, we reach out to the player in a discreet and respectful way to offer support, before the situation escalates.
Another priority is strict age verification. The 79ee is a platform exclusively for users aged 18 and over, and we take that seriously. KYC (identity verification) is required before the first withdrawal and includes documentary proof of age. Any account identified as belonging to a minor is closed immediately and all data is deleted. If you are a guardian and suspect a minor has created an account, contact our support team right away.
When it comes to finances, 79ee will never encourage you to deposit more than you can afford to lose. Our golden rule is simple: only play with money you could comfortably spend on a night out. If one month you have R$100.00 for entertainment and another month only R$30.00, that is perfectly fine — set your deposit limit accordingly and play within that budget. What matters is that playing at 79ee should never come at the expense of your essential expenses.
Pix deposits make funding your account quick and easy — and that's exactly why staying in control matters even more. The speed of Pix is great when you want to catch a live odds in real time, but that same speed can make impulsive deposits easier if you haven't set any limits. Set your limits before you start playing. Not after. The 79ee will honor these limits, no exceptions.
We want you to think of 79ee the same way you think of any other form of entertainment — a movie, a restaurant, a concert. You go, you enjoy yourself, you spend within your planned budget, and you come home satisfied. That is exactly the experience we have built. And when you need help maintaining that balance, our team will be here, 24 hours a day, without judgment.
Always remember: betting is entertainment, not an investment. There's never any guarantee of profit. The excitement of gambling lies in the experience, not the financial outcome. Play with money you can afford to lose, and if the fun stops, take a break. 79ee will be here when you're ready to come back — on your own time and your own terms.
Understand exactly how each feature works at 79ee
Set the maximum amount you can deposit within 24 hours. Once you hit that cap, new deposits via Pix, boleto, or card are automatically blocked until the next period begins. To raise the amount, wait 24 hours after submitting the request.
Works the same way as the daily limit, but with 7-day and 30-day windows respectively. You can have all three limits active at the same time — the most restrictive one always takes precedence when any of them is reached.
Choose the maximum amount you are willing to lose in any given period (daily, weekly, or monthly). Once total losses reach that amount, all new bets are blocked until the next period begins. Your available withdrawal balance is not affected.
Receive an in-platform notification when you reach the continuous play time you set (e.g., 30 min, 1 hour, 2 hours). The alert is a reminder to take a break — you decide whether to keep playing or stop. Your session is not ended automatically.
Unlike the alert, this tool automatically ends your session when the set time is reached. You are logged out and must sign in again to continue — a simple but effective barrier against extended sessions driven by habit.
Completely suspends access to your account. Options: 24h, 7 days, 30 days, 6 months, 12 months, or permanent deletion. Activation is immediate. During the suspension, you cannot create a new account, make deposits, place bets, or reactivate your account early.
Straight answers to the most common questions
If gambling is causing problems in your financial life, your relationships, or your mental health, that's a sign it's time to seek help. The 79ee strongly encourages any user in that situation to seek professional support.
This isn't easy to talk about. Acknowledging that gambling has gotten out of control takes real courage. But it's the most important first step you can take — and there are professionals and organizations ready to help, without judgment and in full confidence.
While you seek outside support, remember that self-exclusion on 79ee can be activated right now, in under two minutes, directly from your account settings. It is a concrete step you can take while you figure out your next ones.
For mental health crises related to financial losses or compulsive behavior, CVV (Centro de Valorização da Vida) offers free support by phone at 188, 24 hours a day, 7 days a week, across all of Brazil.
Go to your account settings and activate self-exclusion right away. If you need to talk, live chat is available 24/7 — our team is trained to handle responsible gambling matters with respect and without judgment.
For responsible gambling matters you prefer to handle in writing, email suporte@79ee.net with the subject line "Responsible Gambling". We respond within 4 hours and can activate protection tools remotely upon request.
Psychologists who specialize in compulsive behavior and addiction can provide ongoing support. Your city's CAPS (Centro de Atenção Psicossocial) offers free mental health care through the SUS, including treatment for behavioral addictions.
Gamblers Anonymous (GA) is a mutual-support community with groups in cities across Brazil. The program follows the 12 steps adapted for compulsive gamblers. Joining a group can make a meaningful difference in the recovery process.
Free registration, responsible gambling tools active from day one, and 24h support in Portuguese. Here, you're in control.